US Owners of TikTok Attribute Issues to Data Centre Power Outage
Thousands of users in the United States reported experiencing technical difficulties with the popular video-sharing platform TikTok, citing intermittent connectivity and loading issues. The company’s new US owners have since taken responsibility for the problems, attributing them to a power outage at one of its data centres. According to reports, the outage occurred on Tuesday evening, causing widespread disruptions to the app’s services across various regions. Users took to social media to express their frustration with the issues, many reporting that they had been unable to access certain features or upload content for several hours. In a statement released later that night, TikTok acknowledged the problems and apologized to its users. “We are aware of an issue affecting some users in the US, and we are currently investigating the cause,” the company said. “We apologize for any inconvenience this may have caused and are working to resolve the problem as quickly as possible.” The statement further explained that the power outage was isolated to one of its data centres and did not affect any user data or security. The company assured users that it is taking steps to prevent similar outages in the future. As of press time, TikTok’s US owners reported that they had resolved the issue and were working to restore normal services. However, some users continued to experience intermittent problems with the app, leading to ongoing speculation about the root cause of the outage.